Conferences for professionals in the information technology industry

Bolton Michael

Consulting software tester


What’s The Problem?

Most of the time, our primary responsibility as testers is to find problems. But have we paused to consider what a problem is? In this workshop, we'll examine and map our ideas about problems. What constitutes a problem, and how do we recognize it? What are the factors or dimensions of a problem? How do we describe them? Who gets to decide whether something is a problem, why it's a problem, or whether it's a problem that matters? What happens with a problem once we've recognized it? The workshop may include testing of an application, mind-mapping, discussion, or role-playing simulations to probe the social, political, and emotional dimensions of declaring, evaluating, and resolving problems.
Audience level
Workshop (1h 30 min)

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